SKILLS & EXPERIENCE:
One of the most experienced high technology investigators in the world
Corporate Security Manager at Netscape & myCFO
Experienced in developing innovative programs to reduce theft and safeguard
proprietary data
Experienced trainer and teacher specializing in high tech theft, prevention
and network abuse
Over 24 years management & budget experience plus Masters Degree
in administration
Nineteen (19) years experience working in and with high technology
companies in Silicon Valley
Twice president of the High Technology Crime Investigation Association,
Silicon Valley Chapter
Experienced in developing disaster, crisis management plans, and security
policies
Chief of Police in three California cities for 15 years - 32 years
total law enforcment
1-21-98 to Present HIGH TECHNOLOGY
INVESTIGATIONS & SECURITY CONSULTING
John C. Smith Group California PI
License No. 20492
916-768-7533
Specializing in investigations and security consulting. We provide
many services including:
- Intellectual property theft investigations, such as computer data and
client lists
- Investigation of unauthorized network activity
- Theft / fraud / embezzlement Investigations
- Personnel and sexual harassment investigations
- Designing and managing card/badge access systems
- Conducting security or risk assessment
- Developing or coordinating emergency planning / crisis management
- Developing mail-handling procedures to plan for hazards and threats
- Developing security procedures and rules
- Designing or teaching about workplace violence programs
- Performing computer forensics
- Executive protection assistance
- Information security protection training
- Copyright or trademark infringement
- Evidence collection & preservation
- Cargo theft.
1-17-00 to 10-03-03 CORPORATE SECURITY
MANAGER
myCFO Harris Bank, Redwood City, CA
myCFO is a wealth management company specializing in financial issues such
as managing money, bill paying, and investments for high wealth individuals.
http://www.mycfo.com/
Responsible for
- Physical security of all offices, which included maintaining the security
of confidential or proprietary documents, security assessments of potential
partners, maintaining intrusion and fire alarms, and assisting clients
- Writing and updating security policies and procedures and providing
training to employees.
- Investigations such as violation of company policy, embezzlement, and
theft of company data. This included computer forensic exams of employee
computers
- Reviewing existing and new state and federal laws to ensure compliance
with regulations
- Member of the network security team and engineering group. Handleds
some project management such as moving computer center
- Coordinating and insuring compliance with a shredding program for all
discarded paper
- Threat assessment, disaster preparedness, and critical incident planning
- New employee orientation for security policies and network procedures
- Member of the network security team
- Member of company's business continuity planning committee.
ACCOMPLISHMENT EXAMPLES:
- Wrote and implemented security regulations, a critical incident management
plan, and an incident response guidelines that dealt with how to handle
many criminal incidents
- Wrote and implemented a visitor control process that included a Non
Disclosure Agreement on the visitor sign in log
- Devised and implemented a paper-shredding program so that all paper
leaving the building was shredded
- Saved several hundred thousand dollars by designing a less expensive
and more effective background check procedure
- Conducted several investigations that led to injunctions and agreements
prohibiting former employees from using proprietary programs and client
information.
6-2-99 to 1-17-00 SENIOR
INVESTIGATOR (Management Series Position)
World Wide Investigations, Corporate Safety
& Security Department
3Com Corporation, Santa Clara, CA
95052
3Com is the manufacturer of network equipment, modems, and Palm Pilots.
Responsible for:
- Investigation of major cases involving conflict of interest issues,
intellectual property theft, network violations, embezzlement at facilities
around the world
- Conduct risk & security assessments as part of investigations
- Assist legal department with civil suit investigations
- Set up computer forensics lab and conduct forensic computer examinations
- Train members of the security department in investigative techniques
and forensics.
ACCOMPLISHMENT EXAMPLES:
- Completed two investigations that lead to injunctions prohibiting former
employees using proprietary information
- Conducted an investigation that lead to the recovery of proprietary
computer code and arrest of an employee that stopped information from going
overseas
- Completed an investigation that led to a successful conclusion in the
Beijing, China office where an employee used network hacking tool against
government installations.
1-21-98 to 5-31-99 SECURITY MANAGER
(CORPORATE)
Netscape
Communications Corporation, Mountain View, CA 94043
Netscape offered the first commercial Internet browser, created enterprise
software for large networks and created and offered Internet access to individual
users through Netscape's Portal.
Responsible for:
- Netscape's Corporate Security program in the United States and overseas,
including fire & security systems, security & risk assessments,
contract guard force, multi-national network integrated card reader &
door alarm system, and investigations
- Designing and implementing security programs and training
- Conducting security assessments of offices around the United States
and Europe
- Coordinating and/or conducting major corporate investigations, ranging
from fraud to network problems around the world
- Preparing & managing budget for the security department
- Assisting with data security and working with network security team
- Maintaining law enforcement contacts around the world
- Working with Human Resources and Legal on sensitive projects
- Representing a coalition of Internet service providers on the California
State High Technology Theft Advisory Committee
ACCOMPLISHMENT EXAMPLES:
- Reduced number of security officers on shifts by collecting and analyzing
workload data
- Designed and developed an automated incident response reporting system
to collect and archive workload data, calls for service, and activities
(management reports)
- Developed and implemented a missing property database that was later
used to help police recover our stolen property
- Determined the problem with the network integrated card access system
that vendor had been trying for some length of time to repair and then worked
with vendor to get problem corrected
1997 to 1999
PROGRAM COORDINATOR & INSTRUCTOR
Corporate
Security Management Certificate Program
University
of California Extension, Santa Cruz
Silicon
Valley / Santa Clara County, California
- Helped design and now coordinate the program to train corporate security
managers and investigators
- Developed class outlines and insure instructor's course content
matched program direction
- Found instructors and worked with them on proper teaching methods
- Taught investigations class and filled in as substitute teacher in
other classes.
9-18-89 to 1-21-98 SENIOR CRIMINAL INVESTIGATOR
High
Tech Theft & Computer Crimes Unit
Team
Leader High Tech/Computer Crime Investigators
Santa
Clara County District Attorney's Office
- Lead investigator of the Computer Crime / High Technology Theft Team
- Member of the former Santa Clara Valley Industrial Security Managers
Group
- Assisted local corporate security in contacting and working with law
enforcement in foreign countries
- Consulted by various government and security groups seeking information
on trade secret theft such as the President's Commission on Critical Infrastructure
Protection and NASA
- Provided training and consultation to prosecutors and law enforcement
including officials from the Netherlands, Australia, Singapore, Korea, Italy,
and Taiwan. Maintained contact with European Interpol representative
- Provided training to and serve as a member of the Security Working
Group for Santa Clara County's Wide Area Network
- Worked with industry to investigate more trade secret thefts than any
other investigator in the United States. Have successfully recovered property
or stopped problems for companies such as Apple, Cadence, Digital Equipment
Corporation, H-P, IBM, Intel, Loral Aerospace, Netcom Communications, Novell,
Oracle, Portal Communications, Sun Microsystems, and Silicon Graphics
- Investigated complex crimes and prepared search warrants to recover
property and seize evidence in cases involving the high technology industry.
Coordinate investigations involving other law enforcement agencies and corporate
investigators. Provided training to law enforcement and security
- Conducted security assessments for local high tech companies
- Provided training to various associations and professional groups such
as ASIS, ISSA, High Technology Crime Investigation Association, Forum of
Incident Response & Security Teams, CERT, & Sun User's Group. .
My outline on this subject was used by many instructors, law enforcement
investigators, and computer professionals, in the United States and other
countries
- Investigated cases of stolen proprietary property taken to Taiwan,
China, Germany, and Vietnam. Investigated theft cases where suspects have
included citizens of China, Vietnam, Taiwan, Japan, France, Germany, Mexico,
and India
- President of the Silicon Valley Chapter, High Technology Crime Investigation
Association in 1990 & 1994.
10-4-84 to 9-1-89 CHIEF OF POLICE
Mountain
View Police Department, Mountain View, CA 94041
Managed Police Department with budget of $8.2 million & 122 employees.
Responsible for administration of the department, hiring, training, budget
management, and long range forecasting of workload needs. Served as
a member of City's disaster planning group and budget committee. Assisted
with planning and implementation of Computer Aided Dispatch system. Implemented
a prioritized call for service procedure.
Appointed by Attorney General to Board of Directors for District Attorney's
Technology Theft Association (High Technology Crime Investigation Assoc)
grant from OCJP.
10-1-77 to 10-4-84 CHIEF OF POLICE
Porterville
Police Department, Porterville, CA 93258
Managed Police Department, communications center for both police and fire,
and served as the City's Disaster Preparedness Coordinator. Served as Chairperson
for the City's meet and confer committee. Wrote City ordinances and other
reports as directed. Designed and coordinated installation of a digitally
encrypted radio system.
1-6-75 to 9-3-77
CHIEF OF POLICE
Port Hueneme Police Department, Port Hueneme, CA 93042
EDUCATION:
Master of Public Administration Degree, University of Southern California,
1974
Selected as member of the Honor Society of Phi Kappa Phi, National All University
Honor Society
University of Southern California Chapter
Bachelor of Arts Degree, Social Sciences Major, LaVerne College, 1971
TRAINING:
Received thousands of hours of training in the fields of security management,
security assessments, disaster preparedness, computer crime investigation,
computer & network functions, management, and various law enforcement
subjects.
TEACHING EXPERIENCE:
Taught Introduction to Business, supervision, administration, management
& organization, investigation, and criminal justice classes, at various
California colleges and Universities. Taught various subjects at police
academies.
Made presentations to various industry groups including SANS, ISSA HTCIA,
CERT, SRI, Sun Users Group, and Uniforum.
AWARDS:
Investigator of the Year 1994, Santa Clara County District Attorney's Office
Mountain View Rotarian of the Year - 1986/87
Mayor's Award, City of Port Hueneme Employee of the Year 1972
Scholarship Award, Peace Officer Research Association of California, Ventura
County 1971
Outstanding Cadet, Top Academic Student, Ventura College Police Academy,
Feb 1966.
MILITARY: United States Marine Corps, May 1961 to May 1965.
EXPERTISE:
I have testified in court as an expert on narcotics, alcohol, and fingerprints.
MEMBERSHIPS:
Retired member California Police Chief's Association
ASIS International (corporate security manager's association
Information Systems Security Association
High Technology Crime Investigation Association, Silicon Valley Chapter (First
president and president again in 1994).
Roseville Chamber of Commerce
Enrolled member of the Choctaw Indian Tribe of Oklahoma